ConsoleSupervisor.cc

#include "otsdaq-utilities/Console/ConsoleSupervisor.h"
#include <xdaq/NamespaceURI.h>
#include "otsdaq/CgiDataUtilities/CgiDataUtilities.h"
#include "otsdaq/Macros/CoutMacros.h"
#include "otsdaq/MessageFacility/MessageFacility.h"
#include "otsdaq/NetworkUtilities/ReceiverSocket.h"
#include "otsdaq/XmlUtilities/HttpXmlDocument.h"
 
#include <dirent.h>    //for DIR
#include <sys/stat.h>  //for mkdir
#include <fstream>
#include <iostream>
#include <string>
#include <thread>  //for std::thread
 
using namespace ots;
 
XDAQ_INSTANTIATOR_IMPL(ConsoleSupervisor)
 
#define USER_CONSOLE_PREF_PATH \
    std::string(__ENV__("SERVICE_DATA_PATH")) + "/ConsolePreferences/"
#define USER_CONSOLE_SNAPSHOT_PATH \
    std::string(__ENV__("SERVICE_DATA_PATH")) + "/ConsoleSnapshots/"
#define USERS_PREFERENCES_FILETYPE "pref"
#define CUSTOM_COUNT_LIST_FILENAME std::string("CustomCountList.dat")
 
#define QUIET_CFG_FILE                    \
    std::string(__ENV__("USER_DATA")) +   \
        "/MessageFacilityConfigurations/" \
        "QuietForwarder.cfg"
 
#define CONSOLE_SPECIAL_ERROR                                                            \
    std::string("|30-Aug-2019 15:30:17 CDT|0|||Error|Console||-1||ConsoleSupervisor|") + \
        std::string(__FILE__) + std::string("|") + std::to_string(__LINE__) +            \
        std::string("|")
#define CONSOLE_SPECIAL_WARNING                                                    \
    std::string(                                                                   \
        "|30-Aug-2019 15:30:17 CDT|0|||Warning|Console||-1||ConsoleSupervisor|") + \
        std::string(__FILE__) + std::string("|") + std::to_string(__LINE__) +      \
        std::string("|")
 
#undef __MF_SUBJECT__
#define __MF_SUBJECT__ "Console"
 
#define CONSOLE_MISSED_NEEDLE "Console missed * packet(s)"
 
const std::set<std::string> ConsoleSupervisor::CUSTOM_TRIGGER_ACTIONS({"Count Only",
                                                                       "System Message",
                                                                       "Halt",
                                                                       "Stop",
                                                                       "Pause",
                                                                       "Soft Error",
                                                                       "Hard Error",
                                                                       "Run Script"});
 
const std::string ConsoleSupervisor::ConsoleMessageStruct::LABEL_TRACE      = "TRACE";
const std::string ConsoleSupervisor::ConsoleMessageStruct::LABEL_TRACE_PLUS = "TRACE+";
const std::map<ConsoleSupervisor::ConsoleMessageStruct::FieldType,
               std::string /* fieldNames */>
    ConsoleSupervisor::ConsoleMessageStruct::fieldNames({
        {FieldType::TIMESTAMP, "Timestamp"},
        {FieldType::SEQID, "SequenceID"},
        {FieldType::LEVEL, "Level"},
        {FieldType::LABEL, "Label"},
        {FieldType::SOURCEID, "SourceID"},
        {FieldType::HOSTNAME, "Hostname"},
        {FieldType::SOURCE, "Source"},
        {FieldType::FILE, "File"},
        {FieldType::LINE, "Line"},
        {FieldType::MSG, "Msg"},
    });
 
//==============================================================================
ConsoleSupervisor::ConsoleSupervisor(xdaq::ApplicationStub* stub)
    : CoreSupervisorBase(stub)
    , messageCount_(0)
    , maxMessageCount_(100000)
    , maxClientMessageRequest_(500)
{
    __SUP_COUT__ << "Constructor started." << __E__;
 
    INIT_MF("." /*directory used is USER_DATA/LOG/.*/);
 
    // attempt to make directory structure (just in case)
    mkdir(((std::string)USER_CONSOLE_PREF_PATH).c_str(), 0755);
    mkdir(((std::string)USER_CONSOLE_SNAPSHOT_PATH).c_str(), 0755);
 
    xoap::bind(
        this, &ConsoleSupervisor::resetConsoleCounts, "ResetConsoleCounts", XDAQ_NS_URI);
 
    init();
 
    //test custom count list and always force the first one to be the "Console missed" !
    //Note: to avoid recursive triggers, Label='Console' can not trigger, so this 1st one is the only Console source trigger!
    //  Custom Trigger Philosophy
    //      - only one global custom count priority list (too complicated to manage by user, would have to timeout logins, etc..)
    //      - the admin users can modify priority of items in prority list
    //      - actions can infer others ('Count' is always inferred, in addition 'System Message' is inferred for FSM actions)
    //      - the admin users can modify actions
    //          -- including to the 1st Console-missing-message custom count
    loadCustomCountList();
    if(priorityCustomTriggerList_.size() ==
       0)  //then create default starting list example for user
    {
        addCustomTriggeredAction(CONSOLE_MISSED_NEEDLE, "System Message");
        // addCustomTriggeredAction("runtime*4",
        //  "Halt");
        // addCustomTriggeredAction("runtime",
        //  "System Message");
    }  //end test and force custom count list
 
    __SUP_COUT__ << "Constructor complete." << __E__;
 
}  // end constructor()
 
//==============================================================================
ConsoleSupervisor::~ConsoleSupervisor(void) { destroy(); }
//==============================================================================
void ConsoleSupervisor::init(void)
{
    // start mf msg listener
    std::thread(
        [](ConsoleSupervisor* cs) {
            ConsoleSupervisor::messageFacilityReceiverWorkLoop(cs);
        },
        this)
        .detach();
}  // end init()
 
//==============================================================================
void ConsoleSupervisor::destroy(void)
{
    // called by destructor
}  // end destroy()
 
//==============================================================================
xoap::MessageReference ConsoleSupervisor::resetConsoleCounts(
    xoap::MessageReference /*message*/)
{
    __COUT_INFO__ << "Resetting Console Error/Warn/Info counts and preparing for new "
                     "first messages."
                  << __E__;
 
    // lockout the messages array for the remainder of the scope
    // this guarantees the reading thread can safely access the messages
    std::lock_guard<std::mutex> lock(messageMutex_);
    errorCount_            = 0;
    firstErrorMessageTime_ = 0;
    lastErrorMessageTime_  = 0;
    warnCount_             = 0;
    firstWarnMessageTime_  = 0;
    lastWarnMessageTime_   = 0;
    infoCount_             = 0;
    firstInfoMessageTime_  = 0;
    lastInfoMessageTime_   = 0;
 
    return SOAPUtilities::makeSOAPMessageReference("Done");
}  // end resetConsoleCounts()
 
//==============================================================================
void ConsoleSupervisor::messageFacilityReceiverWorkLoop(ConsoleSupervisor* cs)
try
{
    __COUT__ << "Starting workloop based on config file: " << QUIET_CFG_FILE << __E__;
 
    std::string configFile = QUIET_CFG_FILE;
    FILE*       fp         = fopen(configFile.c_str(), "r");
    if(!fp)
    {
        __SS__ << "File with port info could not be loaded: " << QUIET_CFG_FILE << __E__;
        __COUT__ << "\n" << ss.str();
        __SS_THROW__;
    }
    char tmp[100];
    fgets(tmp, 100, fp);  // receive port (ignore)
    fgets(tmp, 100, fp);  // destination port *** used here ***
    int myport;
    sscanf(tmp, "%*s %d", &myport);
 
    fgets(tmp, 100, fp);  // destination ip *** used here ***
    char myip[100];
    sscanf(tmp, "%*s %s", myip);
    fclose(fp);
 
    ReceiverSocket rsock(myip, myport);  // Take Port from Configuration
    try
    {
        rsock.initialize(0x1400000 /*socketReceiveBufferSize*/);
    }
    catch(...)
    {
        // lockout the messages array for the remainder of the scope
        // this guarantees the reading thread can safely access the messages
        std::lock_guard<std::mutex> lock(cs->messageMutex_);
 
        // NOTE: if we do not want this to be fatal, do not throw here, just print out
 
        if(1)  // generate special message and throw for failed socket
        {
            __SS__ << "FATAL Console error. Could not initialize socket on port "
                   << myport
                   << ". Perhaps the port is already in use? Check for multiple stale "
                      "instances of otsdaq processes, or notify admins."
                   << " Multiple instances of otsdaq on the same node should be "
                      "possible, but port numbers must be unique."
                   << __E__;
            __SS_THROW__;
        }
 
        // generate special message to indicate failed socket
        __SS__ << "FATAL Console error. Could not initialize socket on port " << myport
               << ". Perhaps it is already in use? Exiting Console receive loop."
               << __E__;
        __COUT__ << ss.str();
 
        cs->messages_.emplace_back(CONSOLE_SPECIAL_ERROR + ss.str(),
                                   cs->messageCount_++,
                                   cs->priorityCustomTriggerList_);
        //force time to now for auto-generated message
        cs->messages_.back().setTime(time(0));
        if(cs->messages_.size() > cs->maxMessageCount_)
        {
            cs->messages_.erase(cs->messages_.begin());
        }
 
        return;
    }
 
    std::string buffer;
    int         i                         = 0;
    int         heartbeatCount            = 0;
    int         selfGeneratedMessageCount = 0;
 
    std::map<unsigned int, unsigned int> sourceLastSequenceID;  // map from sourceID to
                                                                // lastSequenceID to
    // identify missed messages
    long long    newSourceId;
    uint32_t     newSequenceId;
    unsigned int c;
 
    // force a starting message
    __COUT__ << "DEBUG messages look like this." << __E__;
 
    while(1)
    {
        // if receive succeeds display message
 
        //__COUTV__(i);
 
        if(rsock.receive(
               buffer, 1 /*timeoutSeconds*/, 0 /*timeoutUSeconds*/, false /*verbose*/) !=
           -1)
        {
            // use 1-byte "ping" to keep socket alive
            if(buffer.size() == 1)
            {
                // std::cout << "Ping!" << __E__;
                continue;
            }
 
            if(i != 200)
            {
                __COUT__ << "Console has first message." << __E__;
                i = 200;  // mark so things are good for all time. (this indicates things
                          // are configured to be sent here)
 
                __COUT_INFO__ << "INFO messages look like this and mean 'something "
                                 "occurred of which you should be aware.'"
                              << __E__;
                __COUT_WARN__ << "WARNING messages look like this and mean 'something "
                                 "suboptimal occurred and could be fixed.'"
                              << __E__;
                __COUT_ERR__ << "ERROR messages look like this and mean 'something wrong "
                                "occurred and should be fixed.'"
                             << __E__;
 
                //              //to debug special packets
                //              __SS__ << "???";
                //              cs->messages_[cs->writePointer_].set(CONSOLE_SPECIAL_ERROR
                //+                         ss.str(),
                //                      cs->messageCount_++);
                //
                //              if(++cs->writePointer_ == cs->messages_.size()) //handle
                // wrap-around                  cs->writePointer_ = 0;
            }
 
            if(selfGeneratedMessageCount)
                --selfGeneratedMessageCount;  // decrement internal message count
            else  // reset heartbeat if external messages are coming through
                heartbeatCount = 0;
 
            //__COUT__ << buffer << __E__;
 
            // lockout the messages array for the remainder of the scope
            // this guarantees the reading thread can safely access the messages
            std::lock_guard<std::mutex> lock(cs->messageMutex_);
 
            // handle message stacking in packet
            c = 0;
            while(c < buffer.size())
            {
                // std::cout << "CONSOLE " << c << " sz=" << buffer.size() << " len=" <<
                //  strlen(&(buffer.c_str()[c])) << __E__;
                cs->messages_.emplace_back(&(buffer.c_str()[c]),
                                           cs->messageCount_++,
                                           cs->priorityCustomTriggerList_);
                if(cs->messages_.back().hasCustomTriggerMatchAction())
                    cs->customTriggerActionQueue_.push(
                        cs->messages_.back().getCustomTriggerMatch());
 
                //update system status
                if(cs->messages_.back().getLevel() == "Error")
                {
                    if(cs->errorCount_ == 0)
                    {
                        cs->firstErrorMessageTime_ = time(0);
                        cs->firstErrorMessage_     = cs->messages_.back().getMsg();
                    }
 
                    cs->lastErrorMessageTime_ = time(0);
                    ++cs->errorCount_;
                    cs->lastErrorMessage_ = cs->messages_.back().getMsg();
                }
                else if(cs->messages_.back().getLevel() == "Warning")
                {
                    if(cs->warnCount_ == 0)
                    {
                        cs->firstWarnMessageTime_ = time(0);
                        cs->firstWarnMessage_     = cs->messages_.back().getMsg();
                    }
                    cs->lastWarnMessageTime_ = time(0);
                    ++cs->warnCount_;
                    cs->lastWarnMessage_ = cs->messages_.back().getMsg();
                }
                else if(cs->messages_.back().getLevel() == "Info")
                {
                    if(cs->infoCount_ == 0)
                    {
                        cs->firstInfoMessageTime_ = time(0);
                        cs->firstInfoMessage_     = cs->messages_.back().getMsg();
                    }
                    cs->lastInfoMessageTime_ = time(0);
                    ++cs->infoCount_;
                    cs->lastInfoMessage_ = cs->messages_.back().getMsg();
                }
 
                // check if sequence ID is out of order
                newSourceId   = cs->messages_.back().getSourceIDAsNumber();
                newSequenceId = cs->messages_.back().getSequenceIDAsNumber();
 
                // std::cout << rsock.getLastIncomingIPAddress() << ":" <<
                //  rsock.getLastIncomingPort() << ":newSourceId: " << newSourceId <<
                //  ":" << newSequenceId << __E__;
 
                if(  // newSequenceId%1000 == 0 || //for debugging missed!
                    (newSourceId != -1 &&
                     sourceLastSequenceID.find(newSourceId) !=
                         sourceLastSequenceID
                             .end() &&  // ensure not first packet received
                     ((newSequenceId == 0 && sourceLastSequenceID[newSourceId] !=
                                                 (uint32_t)-1) ||  // wrap around case
                      newSequenceId !=
                          sourceLastSequenceID[newSourceId] + 1))  // normal sequence case
                )
                {
                    // missed some messages!
                    std::stringstream missedSs;
                    missedSs << "Console missed "
                             << (newSequenceId - 1) -
                                    (sourceLastSequenceID[newSourceId] + 1) + 1
                             << " packet(s) [" << sourceLastSequenceID[newSourceId]
                             << " -> " << newSequenceId << "] from "
                             << cs->messages_.back().getSource() << ":" << newSourceId
                             << "! (uptime: " << cs->getSupervisorUptime() << " s)"
                             << __E__;
                    __SS__ << missedSs.str();
                    std::cout << ss.str();
 
                    // seems like some messages at startup ALWAYs come out of order (i.e. 3, 4, 1)
                    // after startup grace period, generate special message to indicate missed packets
                    if(cs->getSupervisorUptime() > 20 /* seconds */ &&
                       sourceLastSequenceID[newSourceId] !=
                           1 &&  //veto missed error if sequenceID was 1 (this likely means a trace source was restarted)
                       newSequenceId !=
                           1)  //veto missed error if sequenceID is 1 (this likely means a trace source was restarted)
                    {
                        cs->messages_.emplace_back(
                            CONSOLE_SPECIAL_WARNING + missedSs.str(),
                            cs->messageCount_++,
                            cs->priorityCustomTriggerList_);
                        //force time to now for auto-generated message
                        cs->messages_.back().setTime(time(0));
                        //Force a custom count because Console Label are ignored! if(cs->messages_.back().hasCustomTriggerMatchAction())
                        if(cs->priorityCustomTriggerList_.size())
                        {
                            cs->customTriggerActionQueue_.push(
                                cs->priorityCustomTriggerList_
                                    [0]);  //push newest action to back
                            cs->priorityCustomTriggerList_[0]
                                .occurrences++;  //increment occurrences
                            cs->customTriggerActionQueue_.back()
                                .triggeredMessageCountIndex =
                                cs->messages_.back().getCount();
                            cs->messages_.back().setCustomTriggerMatch(
                                cs->customTriggerActionQueue_.back());
                        }
                    }
                }
 
                // save the new last sequence ID
                sourceLastSequenceID[newSourceId] = newSequenceId;
 
                size_t i = 0;  //to skip over important messages
                while(cs->messages_.size() > 0 &&
                      cs->messages_.size() > cs->maxMessageCount_)
                {
                    if(i < cs->maxMessageCount_ /
                               2 &&  //in first half, keep important messages
                       (cs->messages_[i].getLevel() == "Error" ||
                        cs->messages_[i].getLevel() == "Warning" ||
                        cs->messages_[i].getLevel() == "Info"))
                    {
                        ++i;
                        continue;
                    }
                    //else erase expendable message
                    cs->messages_.erase(cs->messages_.begin() + i);
                }  //end loop to maintain max message count
 
                c += strlen(&(buffer.c_str()[c])) + 1;
            }  // end handle message stacking in packet
        }      // end received packet handling
        else   // idle network handling
        {
            if(i < 120)  // if nothing received for 120 seconds, then something is wrong
                         // with Console configuration
                ++i;
 
            sleep(1);  // sleep one second, if timeout
 
            // every 60 heartbeatCount (2 seconds each = 1 sleep and 1 timeout) print a
            // heartbeat message
            if(i != 200 ||  // show first message, if not already a message
               (heartbeatCount < 60 * 5 &&
                heartbeatCount % 60 == 59))  // every ~2 min for first 5 messages
            {
                ++selfGeneratedMessageCount;  // increment internal message count
                __COUT__ << "Console is alive and waiting... (if no messages, next "
                            "heartbeat is in two minutes)"
                         << __E__;
            }
            else if(heartbeatCount % (60 * 30) == 59)  // approx every hour
            {
                ++selfGeneratedMessageCount;  // increment internal message count
                __COUT__ << "Console is alive and waiting a long time... (if no "
                            "messages, next heartbeat is in one hour)"
                         << __E__;
            }
 
            ++heartbeatCount;
        }  // end idle network handling
 
        // if nothing received for 2 minutes (120 seconds), then something is wrong with Console
        // configuration    after 5 seconds there is a self-send. Which will at least
        // confirm configuration.   OR if 5 generated messages and never cleared.. then
        // the forwarding is not working.
        if(i == 120 || selfGeneratedMessageCount == 5)
        {
            __COUTV__(i);
            __COUTV__(selfGeneratedMessageCount);
            __COUT__ << "No messages received at Console Supervisor. Exiting Console "
                        "messageFacilityReceiverWorkLoop"
                     << __E__;
            break;  // assume something wrong, and break loop
        }
 
        if(cs->customTriggerActionQueue_.size() && !cs->customTriggerActionThreadExists_)
        {
            cs->customTriggerActionThreadExists_ = true;
 
            std::thread(
                [](ConsoleSupervisor* c) {
                    ConsoleSupervisor::customTriggerActionThread(c);
                },
                cs)
                .detach();
        }
 
    }  // end infinite loop
 
}  // end messageFacilityReceiverWorkLoop()
catch(const std::runtime_error& e)
{
    __COUT_ERR__ << "Error caught at Console Supervisor thread: " << e.what() << __E__;
}
catch(...)
{
    __COUT_ERR__ << "Unknown error caught at Console Supervisor thread." << __E__;
}  // end messageFacilityReceiverWorkLoop() exception handling
 
//==============================================================================
void ConsoleSupervisor::customTriggerActionThread(ConsoleSupervisor* cs)
try
{
    __COUT__ << "Starting customTriggerActionThread" << __E__;
    CustomTriggeredAction_t triggeredAction;
    while(1)  //infinite workloop
    {
        {  //mutex scope:
            // lockout the messages array for the remainder of the scope
            // this guarantees the reading thread can safely access the action queue
            std::lock_guard<std::mutex> lock(cs->messageMutex_);
            if(cs->customTriggerActionQueue_.size())
            {
                triggeredAction = cs->customTriggerActionQueue_.front();
                cs->customTriggerActionQueue_.pop();  //pop first/oldest element
            }
        }  //end mutex scope
 
        if(triggeredAction.action.size())
        {
            __COUTS__(2) << "Handling action '" << triggeredAction.action
                         << "' on custom count search string: "
                         << StringMacros::vectorToString(triggeredAction.needleSubstrings,
                                                         {'*'})
                         << __E__;
            cs->doTriggeredAction(triggeredAction);
        }
 
        triggeredAction.action = "";  //clear action for next in queue
        triggeredAction.triggeredMessageCountIndex =
            -1;    //clear triggered message ID for next in queue
        sleep(2);  //mostly sleep
 
    }  //end infinite workloop
 
}  // end customTriggerActionThread()
catch(const std::runtime_error& e)
{
    __COUT_ERR__ << "Error caught at Console Supervisor Action thread: " << e.what()
                 << __E__;
}
catch(...)
{
    __COUT_ERR__ << "Unknown error caught at Console Supervisor Action thread." << __E__;
}  // end customTriggerActionThread() exception handling
 
//==============================================================================
void ConsoleSupervisor::doTriggeredAction(const CustomTriggeredAction_t& triggeredAction)
{
    __SUP_COUT_INFO__ << "Launching Triggered Action '" << triggeredAction.action
                      << "' fired on custom count search string: "
                      << StringMacros::vectorToString(triggeredAction.needleSubstrings,
                                                      {'*'})
                      << __E__;
 
    //valid actions:
    //      Halt
    //      Stop
    //      Pause
    //      Soft Error
    //      Hard Error
    //      System Message
    //      Run Script
 
    if(CUSTOM_TRIGGER_ACTIONS.find(triggeredAction.action) ==
       CUSTOM_TRIGGER_ACTIONS.end())
    {
        __SUP_SS__ << "Unrecognized triggered action '" << triggeredAction.action
                   << ",' valid actions are "
                   << StringMacros::setToString(CUSTOM_TRIGGER_ACTIONS) << __E__;
        __SUP_SS_THROW__;
    }
 
    //all FSM commands include a system message
    if(triggeredAction.action != "Count Only")
        theRemoteWebUsers_.sendSystemMessage(
            "*" /* to all users*/,
            "In the Console Supervisor, a custom count fired the action '" +
                triggeredAction.action + "' on the search string '" +
                StringMacros::vectorToString(triggeredAction.needleSubstrings, {'*'}) +
                "'");
 
    if(triggeredAction.action == "Halt")
    {
        try
        {
            ConsoleSupervisor::sendAsyncExceptionToGateway(
                "Console-triggered FSM Halt", 0, 0);
        }
        catch(...)
        {
            theRemoteWebUsers_.sendSystemMessage(
                "*" /* to all users*/,
                "FSM Halt from Console Supervisor Triggered Action has failed!");
        }
        __SUP_COUTV__("FSM Halt triggered from console");
    }
    else if(triggeredAction.action == "Pause")
    {
        try
        {
            ConsoleSupervisor::sendAsyncExceptionToGateway(
                "Console-triggered FSM Pause", 1, 0);
        }
        catch(...)
        {
            theRemoteWebUsers_.sendSystemMessage(
                "*" /* to all users*/,
                "FSM Pause from Console Supervisor Triggered Action has failed!");
        }
        __SUP_COUTV__("FSM Pause triggered from console");
    }
    else if(triggeredAction.action == "Stop")
    {
        try
        {
            ConsoleSupervisor::sendAsyncExceptionToGateway(
                "Console-triggered FSM Stop", 0, 1);
        }
        catch(const std::exception& e)
        {
            theRemoteWebUsers_.sendSystemMessage(
                "*" /* to all users*/,
                "FSM Stop from Console Supervisor Triggered Action has failed!");
        }
        __SUP_COUTV__("FSM Stop triggered from console");
    }
    else if(triggeredAction.action == "Run Script")
    {
        std::string triggerScriptPath = "";
        std::string scriptResult      = "";
        try
        {
            triggerScriptPath = __ENV__("OTS_CUSTOM_TRIGGER_SCRIPT");
            triggerScriptPath = "source " + triggerScriptPath;
            scriptResult      = StringMacros::exec(triggerScriptPath.c_str());
            __COUT_INFO__ << "The Script " << triggerScriptPath
                          << " Was launched, here is the result " << scriptResult;
        }
        catch(...)
        {
            __SS__ << "Trigger script path not defined! Please use environment variable "
                      "'OTS_CUSTOM_TRIGGER_SCRIPT' or contact admins."
                   << __E__;
            __SS_THROW__;
        }
    }
 
}  // end doTriggeredAction()
 
//==============================================================================
void ConsoleSupervisor::addCustomTriggeredAction(const std::string& triggerNeedle,
                                                 const std::string& triggerAction,
                                                 uint32_t           priority, /* = -1 */
                                                 uint32_t           triggerOnCount,
                                                 bool               doLoop,
                                                 bool               isArmed)
{
    __SUP_COUTV__("Adding custom triggered action");
    __SUP_COUTV__(triggerNeedle);
    __SUP_COUTV__(triggerAction);
    __SUP_COUTV__(priority);
    __SUP_COUTV__(triggerOnCount);
    __SUP_COUTV__(doLoop);
    __SUP_COUTV__(isArmed);
 
    bool allAsterisks = true;
    for(const auto& c : triggerNeedle)
        if(c != '*')
        {
            allAsterisks = false;
            break;
        }
    if(allAsterisks)
    {
        __SUP_SS__ << "Illegal empty Search String value for the new Custom Count and "
                      "Action! Please enter a valid Search String (* wildcards are "
                      "allowed, e.g. \"value = * seconds\")."
                   << __E__;
        __SUP_SS_THROW__;
    }
 
    //check if triggerNeedle already exists
    uint32_t currentPriority = -1;
    for(const auto& customTrigger : priorityCustomTriggerList_)
    {
        ++currentPriority;  //inc first to get to 0
        if(StringMacros::vectorToString(customTrigger.needleSubstrings, {'*'}) ==
           triggerNeedle)
        {
            __SUP_SS__ << "Failure! Can not add Custom Count Search String that already "
                          "exists. Found '"
                       << triggerNeedle
                       << "' already existing at priority = " << currentPriority << __E__;
            __SUP_SS_THROW__;
        }
    }  //end check if already exists
 
    if(priority >= priorityCustomTriggerList_.size())
        priority = priorityCustomTriggerList_.size();  //place at end
    if(priority == 0 && triggerNeedle != CONSOLE_MISSED_NEEDLE)
    {
        __SUP_SS__ << "Illegal priority position of '" << priority
                   << "' requested. Please enter a priority value greater than 0. "
                      "Position 0 is reserved for identifying missing messages at the "
                      "Console Supervisor. Note: the action for missing messages, at "
                      "priority 0, may be customized by the user."
                   << __E__;
        __SUP_SS_THROW__;
    }
    __SUP_COUTV__(priority);
 
    //valid actions:
    //      Halt
    //      Stop
    //      Pause
    //      Soft Error
    //      Hard Error
    //      System Message
    //      Run Script
 
    if(CUSTOM_TRIGGER_ACTIONS.find(triggerAction) == CUSTOM_TRIGGER_ACTIONS.end())
    {
        __SUP_SS__ << "Unrecognized triggered action '" << triggerAction
                   << ",' valid actions are "
                   << StringMacros::setToString(CUSTOM_TRIGGER_ACTIONS) << __E__;
        __SUP_SS_THROW__;
    }
 
    //insert new custom count at priority position
    priorityCustomTriggerList_.insert(priorityCustomTriggerList_.begin() + priority,
                                      CustomTriggeredAction_t());
    // priorityCustomTriggerList_.push_back(CustomTriggeredAction_t());
    // priorityCustomTriggerList_.back()
 
    //break up on substring
    StringMacros::getVectorFromString(
        triggerNeedle,
        priorityCustomTriggerList_[priority].needleSubstrings,
        {'*'} /* delimiter */,
        {} /* do not ignore whitespace */);
    priorityCustomTriggerList_[priority].action         = triggerAction;
    priorityCustomTriggerList_[priority].triggerOnCount = triggerOnCount;
    priorityCustomTriggerList_[priority].doLoop         = doLoop;
    priorityCustomTriggerList_[priority].isArmed        = isArmed;
 
    __SUP_COUT__ << "Added custom count: '"
                 << StringMacros::vectorToString(
                        priorityCustomTriggerList_[priority].needleSubstrings, "*")
                 << "' at priority: " << priority
                 << " triggered every: " << triggerOnCount << " occurrences";
    if(doLoop)
        __SUP_COUT__ << " and will loop.";
    else
        __SUP_COUT__ << " and will not loop.";
    __SUP_COUT__ << __E__;
 
}  // end addCustomTriggeredAction()
 
//==============================================================================
uint32_t ConsoleSupervisor::modifyCustomTriggeredAction(const std::string& currentNeedle,
                                                        const std::string& modifyType,
                                                        const std::string& setNeedle,
                                                        const std::string& setAction,
                                                        uint32_t           setPriority,
                                                        uint32_t setTriggerOnCount,
                                                        bool     setDoLoop,
                                                        bool     setIsArmed)
{
    __SUP_COUTV__(currentNeedle);
    __SUP_COUTV__(modifyType);
    __SUP_COUTV__(setNeedle);
    __SUP_COUTV__(setAction);
    __SUP_COUTV__(setPriority);
    __SUP_COUTV__(setTriggerOnCount);
    __SUP_COUTV__(setDoLoop);
    __SUP_COUTV__(setIsArmed);
 
    //find current priority position of currentNeedle
    uint32_t currentPriority = -1;
    bool     found           = false;
    for(const auto& customTrigger : priorityCustomTriggerList_)
    {
        ++currentPriority;  //inc first to get to 0, -1 indicates not found
        if(StringMacros::vectorToString(customTrigger.needleSubstrings, {'*'}) ==
           currentNeedle)
        {
            found = true;
            break;  //found
        }
    }
 
    __SUP_COUTV__(currentPriority);
    if(!found)
    {
        __SUP_SS__ << "Attempt to modify Custom Count Search String failed. Could not "
                      "find specified Search String '"
                   << currentNeedle << "' in prioritized list." << __E__;
        __SUP_SS_THROW__;
    }
 
    if(modifyType == "Deletion")
    {
        if(currentPriority == 0)
        {
            __SUP_SS__ << "Illegal deletion requested of priority position 0. Position 0 "
                          "is reserved for identifying missing messages at the Console "
                          "Supervisor. Note: the action of priority 0 may be customized "
                          "by the user, but it can not be deleted."
                       << __E__;
            __SUP_SS_THROW__;
        }
 
        __SUP_COUT__ << "Deleting custom count: "
                     << StringMacros::vectorToString(
                            priorityCustomTriggerList_[currentPriority].needleSubstrings,
                            {'*'})
                     << " w/action: "
                     << priorityCustomTriggerList_[currentPriority].action
                     << " and priority: " << currentPriority << __E__;
        priorityCustomTriggerList_.erase(priorityCustomTriggerList_.begin() +
                                         currentPriority);
        return -1;
    }
 
    if(modifyType == "Priority" || modifyType == "All")
    {
        if(setPriority >= priorityCustomTriggerList_.size())
            setPriority = priorityCustomTriggerList_.size();  //place at end
        if(setPriority == 0 && setNeedle != CONSOLE_MISSED_NEEDLE)
        {
            __SUP_SS__ << "Illegal priority position of '" << setPriority
                       << "' requested. Position 0 is reserved for identifying missing "
                          "messages at the Console Supervisor. Note: the action of "
                          "priority 0 may be customized by the user."
                       << __E__;
            __SUP_SS_THROW__;
        }
    }
    else  //keep existing
        setPriority = currentPriority;
 
    if(modifyType == "Action" || modifyType == "All")
    {
        //valid actions:
        //      Halt
        //      Stop
        //      Pause
        //      Soft Error
        //      Hard Error
        //      System Message
 
        if(CUSTOM_TRIGGER_ACTIONS.find(setAction) == CUSTOM_TRIGGER_ACTIONS.end())
        {
            __SUP_SS__ << "Unrecognized custom count action '" << setAction
                       << ",' valid actions are "
                       << StringMacros::setToString(CUSTOM_TRIGGER_ACTIONS) << __E__;
            __SUP_SS_THROW__;
        }
        //modify existing action
        priorityCustomTriggerList_[currentPriority].action = setAction;
    }
 
    if(modifyType == "Search String" || modifyType == "All")
    {
        //modify existing needle
        priorityCustomTriggerList_[currentPriority].needleSubstrings.clear();
        StringMacros::getVectorFromString(
            setNeedle,
            priorityCustomTriggerList_[currentPriority].needleSubstrings,
            {'*'} /* delimiter */,
            {} /* do not ignore whitespace */);
    }
 
    if(modifyType == "Trigger on Count" || modifyType == "All")
    {
        //modify existing action
        priorityCustomTriggerList_[currentPriority].triggerOnCount = setTriggerOnCount;
    }
    if(modifyType == "Do Loop" || modifyType == "All")
    {
        //modify existing action
        priorityCustomTriggerList_[currentPriority].doLoop = setDoLoop;
    }
    if(modifyType == "Arm Trigger" || modifyType == "All")
    {
        //modify existing action
        priorityCustomTriggerList_[currentPriority].isArmed = setIsArmed;
    }
 
    if(currentPriority != setPriority)  //then need to copy
    {
        //insert new custom count at priority position
        priorityCustomTriggerList_.insert(
            priorityCustomTriggerList_.begin() + setPriority,
            priorityCustomTriggerList_[currentPriority]);
 
        //delete from old position
        if(currentPriority >= setPriority)  //then increment after insert
            ++currentPriority;
 
        priorityCustomTriggerList_.erase(priorityCustomTriggerList_.begin() +
                                         currentPriority);
 
        if(currentPriority < setPriority)  //then decrement after delete
            --setPriority;
    }
 
    __SUP_COUT__ << "Modified '" << modifyType << "' custom count: "
                 << StringMacros::vectorToString(
                        priorityCustomTriggerList_[setPriority].needleSubstrings, {'*'})
                 << " now w/action: " << priorityCustomTriggerList_[setPriority].action
                 << " and at priority: " << setPriority << __E__;
 
    return setPriority;
}  // end modifyCustomTriggeredAction()
 
//==============================================================================
void ConsoleSupervisor::loadCustomCountList()
{
    // TODO: Migrate to a more robust read/write method
    __SUP_COUT__ << "loadCustomCountList() from "
                 << USER_CONSOLE_PREF_PATH + CUSTOM_COUNT_LIST_FILENAME << __E__;
 
    FILE* fp = fopen((USER_CONSOLE_PREF_PATH + CUSTOM_COUNT_LIST_FILENAME).c_str(), "r");
    if(!fp)
    {
        __SUP_COUT__ << "Ignoring missing Custom Count list file at path: "
                     << (USER_CONSOLE_PREF_PATH + CUSTOM_COUNT_LIST_FILENAME) << __E__;
        return;
    }
    priorityCustomTriggerList_.clear();
 
    char        line[1000];  //do not allow larger than 1000 chars!
    uint32_t    i = 0;
    std::string needle;
    std::string action;
    size_t      priority       = 0;
    size_t      triggerOnCount = 0;
    bool        doLoop         = false;
    bool        isArmed        = false;
    while(fgets(line, 1000, fp))
    {
        ++i;
 
        //ignore new line
        if(strlen(line))
            line[strlen(line) - 1] = '\0';
 
        __SUP_COUTV__(i);
        __SUP_COUTV__(line);
 
        if(i == 1)  //needle
            needle = line;
        else if(i == 2)
            action = line;
        else if(i == 3)
            priority = std::stoi(line);
        else if(i == 4)
            triggerOnCount = std::stoi(line);
        else if(i == 5)
            doLoop = std::stoi(line) > 0 ? true : false;
        else if(i == 6)  // last line
        {
            isArmed = std::stoi(line) > 0 ? true : false;
            __SUP_COUTTV__(needle);
            __SUP_COUTTV__(priority);
            __SUP_COUTTV__(action);
            __SUP_COUTTV__(triggerOnCount);
            __SUP_COUTTV__(doLoop);
            __SUP_COUTTV__(isArmed);
            if(i == 1 &&
               needle !=
                   CONSOLE_MISSED_NEEDLE)  //then force missed Console message as priority 0
                addCustomTriggeredAction(
                    CONSOLE_MISSED_NEEDLE, "System Message", 0, 1, false, true);
            addCustomTriggeredAction(
                needle, action, priority, triggerOnCount, doLoop, isArmed);
            i = 0;  //reset for next entry
        }
    }
    fclose(fp);
 
}  // end loadCustomCountList()
 
//==============================================================================
void ConsoleSupervisor::saveCustomCountList()
{
    __SUP_COUT__ << "saveCustomCountList()" << __E__;
 
    FILE* fp = fopen((USER_CONSOLE_PREF_PATH + CUSTOM_COUNT_LIST_FILENAME).c_str(), "w");
    if(!fp)
    {
        __SUP_SS__ << "Failed to create Custom Count list file at path: "
                   << (USER_CONSOLE_PREF_PATH + CUSTOM_COUNT_LIST_FILENAME) << __E__;
        __SUP_SS_THROW__;
    }
    unsigned int priority = 0;
    for(auto& customCount : priorityCustomTriggerList_)
    {
        fprintf(fp,
                (StringMacros::vectorToString(customCount.needleSubstrings, {'*'}) + "\n")
                    .c_str());
        fprintf(fp, "%s\n", customCount.action.c_str());
        fprintf(fp, "%d\n", priority);
        fprintf(fp, "%zu\n", customCount.triggerOnCount);
        fprintf(fp, "%s\n", customCount.doLoop ? "1" : "0");
        fprintf(fp, "%s\n", customCount.isArmed ? "1" : "0");
        ++priority;
    }
    fclose(fp);
}  // end saveCustomCountList()
 
//==============================================================================
void ConsoleSupervisor::defaultPage(xgi::Input* /*in*/, xgi::Output* out)
{
    // __SUP_COUT__ << "ApplicationDescriptor LID="
    //              << getApplicationDescriptor()->getLocalId() << __E__;
    *out << "<!DOCTYPE HTML><html lang='en'><frameset col='100%' row='100%'><frame "
            "src='/WebPath/html/Console.html?urn="
         << getApplicationDescriptor()->getLocalId() << "'></frameset></html>";
}  // end defaultPage()
 
//==============================================================================
void ConsoleSupervisor::forceSupervisorPropertyValues()
{
    CorePropertySupervisorBase::setSupervisorProperty(
        CorePropertySupervisorBase::SUPERVISOR_PROPERTIES.AutomatedRequestTypes,
        "GetConsoleMsgs");
}  // end forceSupervisorPropertyValues()
 
//==============================================================================
void ConsoleSupervisor::request(const std::string&               requestType,
                                cgicc::Cgicc&                    cgiIn,
                                HttpXmlDocument&                 xmlOut,
                                const WebUsers::RequestUserInfo& userInfo)
{
    //__SUP_COUT__ << "requestType " << requestType << __E__;
 
    // Commands:
    // GetConsoleMsgs
    // PrependHistoricMessages
    // SaveUserPreferences
    // LoadUserPreferences
    // GetTraceLevels
    // SetTraceLevels
    // GetTriggerStatus
    // SetTriggerEnable
    // ResetTRACE
    // EnableTRACE
    // GetTraceSnapshot
    // GetCustomCountsAndActions
    // AddCustomCountsAndAction
    // ModifyCustomCountsAndAction
 
    // Note: to report to logbook admin status use
    // xmlOut.addTextElementToData(XML_ADMIN_STATUS,refreshTempStr_);
 
    if(requestType == "GetConsoleMsgs")
    {
        // lindex of -1 means first time and user just gets update lcount and lindex
        std::string lastUpdateCountStr = CgiDataUtilities::postData(cgiIn, "lcount");
 
        if(lastUpdateCountStr == "")
        {
            __SUP_COUT_ERR__ << "Invalid Parameters! lastUpdateCount="
                             << lastUpdateCountStr << __E__;
            xmlOut.addTextElementToData("Error",
                                        "Error - Invalid parameters for GetConsoleMsgs.");
            return;
        }
 
        size_t lastUpdateCount = std::stoull(lastUpdateCountStr);
 
        //      __SUP_COUT__ << "lastUpdateCount=" << lastUpdateCount << __E__;
 
        insertMessageRefresh(&xmlOut, lastUpdateCount);
    }
    else if(requestType == "PrependHistoricMessages")
    {
        size_t earliestOnhandMessageCount =
            CgiDataUtilities::postDataAsInt(cgiIn, "earlyCount");
        __SUP_COUTV__(earliestOnhandMessageCount);
        prependHistoricMessages(&xmlOut, earliestOnhandMessageCount);
    }
    else if(requestType == "SaveUserPreferences")
    {
        int colorIndex     = CgiDataUtilities::postDataAsInt(cgiIn, "colorIndex");
        int showSideBar    = CgiDataUtilities::postDataAsInt(cgiIn, "showSideBar");
        int noWrap         = CgiDataUtilities::postDataAsInt(cgiIn, "noWrap");
        int messageOnly    = CgiDataUtilities::postDataAsInt(cgiIn, "messageOnly");
        int hideLineNumers = CgiDataUtilities::postDataAsInt(cgiIn, "hideLineNumers");
 
        // __SUP_COUT__ << "requestType " << requestType << __E__;
        // __SUP_COUT__ << "colorIndex: " << colorIndex << __E__;
        // __SUP_COUT__ << "showSideBar: " << showSideBar << __E__;
        // __SUP_COUT__ << "noWrap: " << noWrap << __E__;
        // __SUP_COUT__ << "messageOnly: " << messageOnly << __E__;
        // __SUP_COUT__ << "hideLineNumers: " << hideLineNumers << __E__;
 
        if(userInfo.username_ == "")  // should never happen?
        {
            __SUP_COUT_ERR__ << "Invalid user found! user=" << userInfo.username_
                             << __E__;
            xmlOut.addTextElementToData("Error",
                                        "Error - InvauserInfo.username_user found.");
            return;
        }
 
        std::string fn = (std::string)USER_CONSOLE_PREF_PATH + userInfo.username_ + "." +
                         (std::string)USERS_PREFERENCES_FILETYPE;
 
        // __SUP_COUT__ << "Save preferences: " << fn << __E__;
        FILE* fp = fopen(fn.c_str(), "w");
        if(!fp)
        {
            __SS__;
            __THROW__(ss.str() + "Could not open file: " + fn);
        }
        fprintf(fp, "colorIndex %d\n", colorIndex);
        fprintf(fp, "showSideBar %d\n", showSideBar);
        fprintf(fp, "noWrap %d\n", noWrap);
        fprintf(fp, "messageOnly %d\n", messageOnly);
        fprintf(fp, "hideLineNumers %d\n", hideLineNumers);
        fclose(fp);
    }
    else if(requestType == "LoadUserPreferences")
    {
        // __SUP_COUT__ << "requestType " << requestType << __E__;
 
        unsigned int colorIndex, showSideBar, noWrap, messageOnly, hideLineNumers;
 
        if(userInfo.username_ == "")  // should never happen?
        {
            __SUP_COUT_ERR__ << "Invalid user found! user=" << userInfo.username_
                             << __E__;
            xmlOut.addTextElementToData("Error", "Error - Invalid user found.");
            return;
        }
 
        std::string fn = (std::string)USER_CONSOLE_PREF_PATH + userInfo.username_ + "." +
                         (std::string)USERS_PREFERENCES_FILETYPE;
 
        // __SUP_COUT__ << "Load preferences: " << fn << __E__;
 
        FILE* fp = fopen(fn.c_str(), "r");
        if(!fp)
        {
            // return defaults
            __SUP_COUT__ << "Returning defaults." << __E__;
            xmlOut.addTextElementToData("colorIndex", "0");
            xmlOut.addTextElementToData("showSideBar", "0");
            xmlOut.addTextElementToData("noWrap", "1");
            xmlOut.addTextElementToData("messageOnly", "0");
            xmlOut.addTextElementToData("hideLineNumers", "1");
            return;
        }
        fscanf(fp, "%*s %u", &colorIndex);
        fscanf(fp, "%*s %u", &showSideBar);
        fscanf(fp, "%*s %u", &noWrap);
        fscanf(fp, "%*s %u", &messageOnly);
        fscanf(fp, "%*s %u", &hideLineNumers);
        fclose(fp);
        // __SUP_COUT__ << "colorIndex: " << colorIndex << __E__;
        // __SUP_COUT__ << "showSideBar: " << showSideBar << __E__;
        // __SUP_COUT__ << "noWrap: " << noWrap << __E__;
        // __SUP_COUT__ << "messageOnly: " << messageOnly << __E__;
        // __SUP_COUT__ << "hideLineNumers: " << hideLineNumers << __E__;
 
        char tmpStr[20];
        sprintf(tmpStr, "%u", colorIndex);
        xmlOut.addTextElementToData("colorIndex", tmpStr);
        sprintf(tmpStr, "%u", showSideBar);
        xmlOut.addTextElementToData("showSideBar", tmpStr);
        sprintf(tmpStr, "%u", noWrap);
        xmlOut.addTextElementToData("noWrap", tmpStr);
        sprintf(tmpStr, "%u", messageOnly);
        xmlOut.addTextElementToData("messageOnly", tmpStr);
        sprintf(tmpStr, "%u", hideLineNumers);
        xmlOut.addTextElementToData("hideLineNumers", tmpStr);
    }
    else if(requestType == "GetTraceLevels")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        SOAPParameters txParameters;  // params for xoap to send
        txParameters.addParameter("Request", "GetTraceLevels");
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACEHostnameList");
        rxParameters.addParameter("TRACEList");
 
        traceMapToXDAQHostname_.clear();  // reset
 
        std::string traceList = "";
        auto& allTraceApps    = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
        for(const auto& appInfo : allTraceApps)
        {
            __SUP_COUT__ << "Supervisor hostname = " << appInfo.first << "/"
                         << appInfo.second.getId()
                         << " name = " << appInfo.second.getName()
                         << " class = " << appInfo.second.getClass()
                         << " hostname = " << appInfo.second.getHostname() << __E__;
            try
            {
                xoap::MessageReference retMsg =
                    SOAPMessenger::sendWithSOAPReply(appInfo.second.getDescriptor(),
                                                     "TRACESupervisorRequest",
                                                     txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << appInfo.first << "/" << appInfo.second.getId()
                               << " name = " << appInfo.second.getName()
                               << " class = " << appInfo.second.getClass()
                               << " hostname = " << appInfo.second.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.second.getId()
                           << " name = " << appInfo.second.getName() << ". \n\n"
                           << e.what() << __E__;
                //do not throw exception, because unable to set levels when some Supervisors are down
                //__SUP_SS_THROW__;
                __SUP_COUT_ERR__ << ss.str();
                continue;  //skip bad Supervisor
            }
 
            std::vector<std::string> traceHostnameArr;
            __COUTTV__(rxParameters.getValue("TRACEHostnameList"));
            StringMacros::getVectorFromString(
                rxParameters.getValue("TRACEHostnameList"), traceHostnameArr, {';'});
            for(const auto& traceHostname : traceHostnameArr)
            {
                if(traceHostname == "")
                    continue;  //skip blanks
                traceMapToXDAQHostname_[traceHostname] = appInfo.first;
            }
 
            // traceList          += ";" + appInfo.first; //insert xdaq context version of
            // name
            //                      //FIXME and create mapp from user's typed in xdaq
            // context name to TRACE hostname resolution
 
            __COUTTV__(rxParameters.getValue("TRACEList"));
            traceList += rxParameters.getValue("TRACEList");
 
        }  // end app get TRACE loop
        __SUP_COUT__ << "TRACE hostname map received: \n"
                     << StringMacros::mapToString(traceMapToXDAQHostname_) << __E__;
        __SUP_COUT__ << "TRACE List received: \n" << traceList << __E__;
        xmlOut.addTextElementToData("traceList", traceList);
    }  // end GetTraceLevels
    else if(requestType == "SetTraceLevels")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        std::string individualValues =
            CgiDataUtilities::postData(cgiIn, "individualValues");
        std::string hostLabelMap = CgiDataUtilities::postData(cgiIn, "hostLabelMap");
        std::string setMode      = CgiDataUtilities::postData(cgiIn, "setMode");
        std::string setValueMSB  = CgiDataUtilities::postData(cgiIn, "setValueMSB");
        std::string setValueLSB  = CgiDataUtilities::postData(cgiIn, "setValueLSB");
 
        __SUP_COUTV__(individualValues);
        __SUP_COUTV__(setMode);
        // set modes: SLOW, FAST, TRIGGER
        __SUP_COUTV__(setValueMSB);
        __SUP_COUTV__(setValueLSB);
 
        std::map<std::string /*host*/, std::string /*labelArr*/> hostToLabelMap;
 
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACEList");
 
        std::string modifiedTraceList = "";
        std::string xdaqHostname;
        StringMacros::getMapFromString(hostLabelMap, hostToLabelMap, {';'}, {':'});
        for(auto& hostLabelsPair : hostToLabelMap)
        {
            // identify artdaq hosts to go through ARTDAQ supervisor
            //  by adding "artdaq.." to hostname artdaq..correlator2.fnal.gov
            __SUP_COUTV__(hostLabelsPair.first);
            __SUP_COUTV__(hostLabelsPair.second);
 
            // use map to convert to xdaq host
            try
            {
                xdaqHostname = traceMapToXDAQHostname_.at(hostLabelsPair.first);
            }
            catch(...)
            {
                __SUP_SS__ << "Could not find the translation from TRACE hostname '"
                           << hostLabelsPair.first << "' to xdaq Context hostname."
                           << __E__;
                ss << "Here is the existing map (size=" << traceMapToXDAQHostname_.size()
                   << "): " << StringMacros::mapToString(traceMapToXDAQHostname_)
                   << __E__;
                __SUP_SS_THROW__;
            }
 
            __SUP_COUTV__(xdaqHostname);
 
            auto& appInfo = allTraceApps.at(xdaqHostname);
            __SUP_COUT__ << "Supervisor hostname = " << hostLabelsPair.first << "/"
                         << xdaqHostname << ":" << appInfo.getId()
                         << " name = " << appInfo.getName()
                         << " class = " << appInfo.getClass()
                         << " hostname = " << appInfo.getHostname() << __E__;
            try
            {
                SOAPParameters txParameters;  // params for xoap to send
                txParameters.addParameter("Request", "SetTraceLevels");
                txParameters.addParameter("IndividualValues", individualValues);
                txParameters.addParameter("Host", hostLabelsPair.first);
                txParameters.addParameter("SetMode", setMode);
                txParameters.addParameter("Labels", hostLabelsPair.second);
                txParameters.addParameter("SetValueMSB", setValueMSB);
                txParameters.addParameter("SetValueLSB", setValueLSB);
 
                xoap::MessageReference retMsg = SOAPMessenger::sendWithSOAPReply(
                    appInfo.getDescriptor(), "TRACESupervisorRequest", txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << hostLabelsPair.first << "/" << appInfo.getId()
                               << " name = " << appInfo.getName()
                               << " class = " << appInfo.getClass()
                               << " hostname = " << appInfo.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.getId() << " name = " << appInfo.getName()
                           << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            modifiedTraceList +=
                ";" + hostLabelsPair.first;  // insert xdaq context version of name
            // FIXME and create mapp from user's typed in xdaq
            // context name to TRACE hostname resolution
 
            modifiedTraceList += rxParameters.getValue("TRACEList");
 
        }  // end host set TRACE loop
 
        __SUP_COUT__ << "mod'd TRACE List received: \n" << modifiedTraceList << __E__;
        xmlOut.addTextElementToData("modTraceList", modifiedTraceList);
    }  // end SetTraceLevels
    else if(requestType == "GetTriggerStatus")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
        SOAPParameters txParameters;  // params for xoap to send
        txParameters.addParameter("Request", "GetTriggerStatus");
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACETriggerStatus");
 
        std::string traceTriggerStatus = "";
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
        for(const auto& appInfo : allTraceApps)
        {
            __SUP_COUT__ << "Supervisor hostname = " << appInfo.first << "/"
                         << appInfo.second.getId()
                         << " name = " << appInfo.second.getName()
                         << " class = " << appInfo.second.getClass()
                         << " hostname = " << appInfo.second.getHostname() << __E__;
            try
            {
                xoap::MessageReference retMsg =
                    SOAPMessenger::sendWithSOAPReply(appInfo.second.getDescriptor(),
                                                     "TRACESupervisorRequest",
                                                     txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << appInfo.first << "/" << appInfo.second.getId()
                               << " name = " << appInfo.second.getName()
                               << " class = " << appInfo.second.getClass()
                               << " hostname = " << appInfo.second.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.second.getId()
                           << " name = " << appInfo.second.getName() << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            traceTriggerStatus += rxParameters.getValue("TRACETriggerStatus");
 
        }  // end app get TRACE loop
        __SUP_COUT__ << "TRACE Trigger Status received: \n"
                     << traceTriggerStatus << __E__;
        xmlOut.addTextElementToData("traceTriggerStatus", traceTriggerStatus);
    }  // end GetTriggerStatus
    else if(requestType == "SetTriggerEnable")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        std::string hostList = CgiDataUtilities::postData(cgiIn, "hostList");
 
        __SUP_COUTV__(hostList);
 
        std::vector<std::string /*host*/> hosts;
 
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACETriggerStatus");
 
        std::string modifiedTriggerStatus = "";
        std::string xdaqHostname;
        StringMacros::getVectorFromString(hostList, hosts, {';'});
        for(auto& host : hosts)
        {
            // identify artdaq hosts to go through ARTDAQ supervisor
            //  by adding "artdaq.." to hostname artdaq..correlator2.fnal.gov
            __SUP_COUTV__(host);
            if(host.size() < 3)
                continue;  // skip bad hostnames
 
            // use map to convert to xdaq host
            try
            {
                xdaqHostname = traceMapToXDAQHostname_.at(host);
            }
            catch(...)
            {
                __SUP_SS__ << "Could not find the translation from TRACE hostname '"
                           << host << "' to xdaq Context hostname." << __E__;
                ss << "Here is the existing map (size=" << traceMapToXDAQHostname_.size()
                   << "): " << StringMacros::mapToString(traceMapToXDAQHostname_)
                   << __E__;
                __SUP_SS_THROW__;
            }
 
            __SUP_COUTV__(xdaqHostname);
 
            auto& appInfo = allTraceApps.at(xdaqHostname);
            __SUP_COUT__ << "Supervisor hostname = " << host << "/" << xdaqHostname << ":"
                         << appInfo.getId() << " name = " << appInfo.getName()
                         << " class = " << appInfo.getClass()
                         << " hostname = " << appInfo.getHostname() << __E__;
            try
            {
                SOAPParameters txParameters;  // params for xoap to send
                txParameters.addParameter("Request", "SetTriggerEnable");
                txParameters.addParameter("Host", host);
 
                xoap::MessageReference retMsg = SOAPMessenger::sendWithSOAPReply(
                    appInfo.getDescriptor(), "TRACESupervisorRequest", txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << host << "/" << appInfo.getId()
                               << " name = " << appInfo.getName()
                               << " class = " << appInfo.getClass()
                               << " hostname = " << appInfo.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.getId() << " name = " << appInfo.getName()
                           << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            modifiedTriggerStatus += rxParameters.getValue("TRACETriggerStatus");
        }  // end host set TRACE loop
 
        __SUP_COUT__ << "mod'd TRACE Trigger Status received: \n"
                     << modifiedTriggerStatus << __E__;
        xmlOut.addTextElementToData("modTriggerStatus", modifiedTriggerStatus);
    }  // end SetTriggerEnable
    else if(requestType == "ResetTRACE")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        std::string hostList = CgiDataUtilities::postData(cgiIn, "hostList");
 
        __SUP_COUTV__(hostList);
 
        std::vector<std::string /*host*/> hosts;
 
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACETriggerStatus");
 
        std::string modifiedTriggerStatus = "";
        std::string xdaqHostname;
        StringMacros::getVectorFromString(hostList, hosts, {';'});
        for(auto& host : hosts)
        {
            // identify artdaq hosts to go through ARTDAQ supervisor
            //  by adding "artdaq.." to hostname artdaq..correlator2.fnal.gov
            __SUP_COUTV__(host);
            if(host.size() < 3)
                continue;  // skip bad hostnames
 
            // use map to convert to xdaq host
            try
            {
                xdaqHostname = traceMapToXDAQHostname_.at(host);
            }
            catch(...)
            {
                __SUP_SS__ << "Could not find the translation from TRACE hostname '"
                           << host << "' to xdaq Context hostname." << __E__;
                ss << "Here is the existing map (size=" << traceMapToXDAQHostname_.size()
                   << "): " << StringMacros::mapToString(traceMapToXDAQHostname_)
                   << __E__;
                __SUP_SS_THROW__;
            }
 
            __SUP_COUTV__(xdaqHostname);
 
            auto& appInfo = allTraceApps.at(xdaqHostname);
            __SUP_COUT__ << "Supervisor hostname = " << host << "/" << xdaqHostname << ":"
                         << appInfo.getId() << " name = " << appInfo.getName()
                         << " class = " << appInfo.getClass()
                         << " hostname = " << appInfo.getHostname() << __E__;
            try
            {
                SOAPParameters txParameters;  // params for xoap to send
                txParameters.addParameter("Request", "ResetTRACE");
                txParameters.addParameter("Host", host);
 
                xoap::MessageReference retMsg = SOAPMessenger::sendWithSOAPReply(
                    appInfo.getDescriptor(), "TRACESupervisorRequest", txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << host << "/" << appInfo.getId()
                               << " name = " << appInfo.getName()
                               << " class = " << appInfo.getClass()
                               << " hostname = " << appInfo.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.getId() << " name = " << appInfo.getName()
                           << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            modifiedTriggerStatus += rxParameters.getValue("TRACETriggerStatus");
        }  // end host set TRACE loop
 
        __SUP_COUT__ << "mod'd TRACE Trigger Status received: \n"
                     << modifiedTriggerStatus << __E__;
        xmlOut.addTextElementToData("modTriggerStatus", modifiedTriggerStatus);
    }  // end ResetTRACE
    else if(requestType == "EnableTRACE")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        std::string hostList = CgiDataUtilities::postData(cgiIn, "hostList");
        std::string enable   = CgiDataUtilities::postData(cgiIn, "enable");
 
        __SUP_COUTV__(hostList);
        __SUP_COUTV__(enable);
 
        std::vector<std::string /*host*/> hosts;
 
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACETriggerStatus");
 
        std::string modifiedTriggerStatus = "";
        std::string xdaqHostname;
        StringMacros::getVectorFromString(hostList, hosts, {';'});
        for(auto& host : hosts)
        {
            // identify artdaq hosts to go through ARTDAQ supervisor
            //  by adding "artdaq.." to hostname artdaq..correlator2.fnal.gov
            __SUP_COUTV__(host);
            if(host.size() < 3)
                continue;  // skip bad hostnames
 
            // use map to convert to xdaq host
            try
            {
                xdaqHostname = traceMapToXDAQHostname_.at(host);
            }
            catch(...)
            {
                __SUP_SS__ << "Could not find the translation from TRACE hostname '"
                           << host << "' to xdaq Context hostname." << __E__;
                ss << "Here is the existing map (size=" << traceMapToXDAQHostname_.size()
                   << "): " << StringMacros::mapToString(traceMapToXDAQHostname_)
                   << __E__;
                __SUP_SS_THROW__;
            }
 
            __SUP_COUTV__(xdaqHostname);
 
            auto& appInfo = allTraceApps.at(xdaqHostname);
            __SUP_COUT__ << "Supervisor hostname = " << host << "/" << xdaqHostname << ":"
                         << appInfo.getId() << " name = " << appInfo.getName()
                         << " class = " << appInfo.getClass()
                         << " hostname = " << appInfo.getHostname() << __E__;
            try
            {
                SOAPParameters txParameters;  // params for xoap to send
                txParameters.addParameter("Request", "EnableTRACE");
                txParameters.addParameter("Host", host);
                txParameters.addParameter("SetEnable", enable);
 
                xoap::MessageReference retMsg = SOAPMessenger::sendWithSOAPReply(
                    appInfo.getDescriptor(), "TRACESupervisorRequest", txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << " ==> "
                             << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << host << "/" << appInfo.getId()
                               << " name = " << appInfo.getName()
                               << " class = " << appInfo.getClass()
                               << " hostname = " << appInfo.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.getId() << " name = " << appInfo.getName()
                           << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            modifiedTriggerStatus += rxParameters.getValue("TRACETriggerStatus");
        }  // end host set TRACE loop
 
        __SUP_COUT__ << "mod'd TRACE Trigger Status received: \n"
                     << modifiedTriggerStatus << __E__;
        xmlOut.addTextElementToData("modTriggerStatus", modifiedTriggerStatus);
    }  // end EnableTRACE
    else if(requestType == "GetTraceSnapshot")
    {
        __SUP_COUT__ << "requestType " << requestType << __E__;
 
        std::string hostList  = CgiDataUtilities::postData(cgiIn, "hostList");
        std::string filterFor = CgiDataUtilities::postData(cgiIn, "filterFor");
        std::string filterOut = CgiDataUtilities::postData(cgiIn, "filterOut");
 
        __SUP_COUTV__(hostList);
        __SUP_COUTV__(filterFor);
        __SUP_COUTV__(filterOut);
 
        std::vector<std::string /*host*/> hosts;
 
        auto& allTraceApps = allSupervisorInfo_.getAllTraceControllerSupervisorInfo();
 
        SOAPParameters rxParameters;  // params for xoap to recv
        rxParameters.addParameter("Command");
        rxParameters.addParameter("Error");
        rxParameters.addParameter("TRACETriggerStatus");
        rxParameters.addParameter("TRACESnapshot");
 
        std::string modifiedTriggerStatus = "";
        std::string xdaqHostname;
        StringMacros::getVectorFromString(hostList, hosts, {';'});
        for(auto& host : hosts)
        {
            // identify artdaq hosts to go through ARTDAQ supervisor
            //  by adding "artdaq.." to hostname artdaq..correlator2.fnal.gov
            __SUP_COUTV__(host);
            if(host.size() < 3)
                continue;  // skip bad hostnames
 
            // use map to convert to xdaq host
            try
            {
                xdaqHostname = traceMapToXDAQHostname_.at(host);
            }
            catch(...)
            {
                __SUP_SS__ << "Could not find the translation from TRACE hostname '"
                           << host << "' to xdaq Context hostname." << __E__;
                ss << "Here is the existing map (size=" << traceMapToXDAQHostname_.size()
                   << "): " << StringMacros::mapToString(traceMapToXDAQHostname_)
                   << __E__;
                __SUP_SS_THROW__;
            }
 
            __SUP_COUTV__(xdaqHostname);
 
            auto& appInfo = allTraceApps.at(xdaqHostname);
            __SUP_COUT__ << "Supervisor hostname = " << host << "/" << xdaqHostname << ":"
                         << appInfo.getId() << " name = " << appInfo.getName()
                         << " class = " << appInfo.getClass()
                         << " hostname = " << appInfo.getHostname() << __E__;
            try
            {
                SOAPParameters txParameters;  // params for xoap to send
                txParameters.addParameter("Request", "GetSnapshot");
                txParameters.addParameter("Host", host);
                txParameters.addParameter("FilterForCSV", filterFor);
                txParameters.addParameter("FilterOutCSV", filterOut);
 
                xoap::MessageReference retMsg = SOAPMessenger::sendWithSOAPReply(
                    appInfo.getDescriptor(), "TRACESupervisorRequest", txParameters);
                SOAPUtilities::receive(retMsg, rxParameters);
                __SUP_COUT__ << "Received TRACE response: "
                             << SOAPUtilities::translate(retMsg).getCommand() << __E__;
                //<< " ==> Bytes " << SOAPUtilities::translate(retMsg) << __E__;
 
                if(SOAPUtilities::translate(retMsg).getCommand() == "Fault")
                {
                    __SUP_SS__ << "Unrecognized command at destination TRACE Supervisor "
                                  "hostname = "
                               << host << "/" << appInfo.getId()
                               << " name = " << appInfo.getName()
                               << " class = " << appInfo.getClass()
                               << " hostname = " << appInfo.getHostname() << __E__;
                    __SUP_SS_THROW__;
                }
                else if(SOAPUtilities::translate(retMsg).getCommand() == "TRACEFault")
                {
                    __SUP_SS__ << "Error received: " << rxParameters.getValue("Error")
                               << __E__;
                    __SUP_SS_THROW__;
                }
            }
            catch(const xdaq::exception::Exception& e)
            {
                __SUP_SS__ << "Error transmitting request to TRACE Supervisor LID = "
                           << appInfo.getId() << " name = " << appInfo.getName()
                           << ". \n\n"
                           << e.what() << __E__;
                __SUP_SS_THROW__;
            }
 
            modifiedTriggerStatus += rxParameters.getValue("TRACETriggerStatus");
            xmlOut.addTextElementToData("host", host);
            std::string snapshot = rxParameters.getValue("TRACESnapshot");
            //          if(snapshot.size() > 100000)
            //          {
            //              __SUP_COUT__ << "Truncating snapshot" << __E__;
            //              snapshot.resize(100000);
            //          }
            //          xmlOut.addTextElementToData("hostSnapshot", snapshot);
 
            {
                std::string filename =
                    USER_CONSOLE_SNAPSHOT_PATH + "snapshot_" + host + ".txt";
                __SUP_COUTV__(filename);
                FILE* fp = fopen(filename.c_str(), "w");
                if(!fp)
                {
                    __SUP_SS__ << "Failed to create snapshot file: " << filename << __E__;
                    __SUP_SS_THROW__;
                }
                fprintf(fp,
                        "TRACE Snapshot taken at %s\n",
                        StringMacros::getTimestampString().c_str());
 
                if(snapshot.size() > 5 && snapshot[2] != 'i')
                {
                    // add header lines
                    fprintf(
                        fp,
                        "  idx           us_tod       delta    pid    tid cpu            "
                        "                    trcname lvl r msg                       \n");
                    fprintf(fp,
                            "----- ---------------- ----------- ------ ------ --- "
                            "-------------------------------------- --- - "
                            "--------------------------\n");
                }
                fprintf(fp, "%s", snapshot.c_str());
                fclose(fp);
            }
        }  // end host set TRACE loop
 
        __SUP_COUT__ << "mod'd TRACE Trigger Status received: \n"
                     << modifiedTriggerStatus << __E__;
        xmlOut.addTextElementToData("modTriggerStatus", modifiedTriggerStatus);
    }  // end getTraceSnapshot
    else if(requestType == "GetCustomCountsAndActions" ||
            requestType == "AddCustomCountsAndAction" ||
            requestType == "ModifyCustomCountsAndAction")
    {
        __SUP_COUT__ << "requestType " << requestType
                     << " size=" << priorityCustomTriggerList_.size() << __E__;
 
        //mutex scope:
        // lockout the messages array for the remainder of the scope
        // this guarantees can safely access the action queue
        std::lock_guard<std::mutex> lock(messageMutex_);
 
        if(requestType == "AddCustomCountsAndAction" ||
           requestType == "ModifyCustomCountsAndAction")
        {
            std::string needle = StringMacros::decodeURIComponent(
                CgiDataUtilities::postData(cgiIn, "needle"));
            uint32_t    priority = CgiDataUtilities::postDataAsInt(cgiIn, "priority");
            std::string action   = StringMacros::decodeURIComponent(
                CgiDataUtilities::postData(cgiIn, "action"));
            uint32_t triggerOnCount =
                CgiDataUtilities::postDataAsInt(cgiIn, "triggerOnCount");
            bool doLoop =
                CgiDataUtilities::postDataAsInt(cgiIn, "doLoop") > 0 ? true : false;
            bool isArmed =
                CgiDataUtilities::postDataAsInt(cgiIn, "isArmed") > 0 ? true : false;
 
            __SUP_COUTV__(needle);
            __SUP_COUTV__(priority);
            __SUP_COUTV__(action);
            __SUP_COUTV__(triggerOnCount);
            __SUP_COUTV__(doLoop);
            __SUP_COUTV__(isArmed);
 
            if(requestType == "ModifyCustomCountsAndAction")
            {
                std::string buttonDo = StringMacros::decodeURIComponent(
                    CgiDataUtilities::postData(cgiIn, "buttonDo"));
                std::string currentNeedle =
                    CgiDataUtilities::postData(cgiIn, "currentNeedle");
 
                //treat needle as CSV list and do in reverse order to maintain priority of group
                std::vector<std::string> csvNeedles =
                    StringMacros::getVectorFromString(currentNeedle, {','});
                for(size_t i = csvNeedles.size() - 1; i < csvNeedles.size(); --i)
                {
                    if(csvNeedles[i].size() == 0)
                        continue;  //skip empty entries
                    //change the priority to the last placed priority entry to keep group order
                    priority = modifyCustomTriggeredAction(
                        StringMacros::decodeURIComponent(csvNeedles[i]),
                        buttonDo,
                        needle,
                        action,
                        priority,
                        triggerOnCount,
                        doLoop,
                        isArmed);
                }  //end csv needle list handling
            }
            else
                addCustomTriggeredAction(
                    needle, action, priority, triggerOnCount, doLoop, isArmed);
 
            saveCustomCountList();
        }  // end AddCustomCountsAndAction
 
        //always calculate untriggered count
        size_t untriggeredCount =
            messageCount_;  //copy and then decrement "unique" incrementing ID for messages
 
        for(const auto& customCount : priorityCustomTriggerList_)
        {
            xercesc::DOMElement* customCountParent =
                xmlOut.addTextElementToData("customCount", "");
 
            if(customCount.occurrences < untriggeredCount)
                untriggeredCount -= customCount.occurrences;
            else
            {
                __SUP_SS__ << "Impossible custom count; notify admins! "
                           << customCount.occurrences << " > " << untriggeredCount
                           << " for "
                           << StringMacros::vectorToString(customCount.needleSubstrings,
                                                           {'*'})
                           << __E__;
                __SUP_SS_THROW__;
            }
            xmlOut.addTextElementToParent(
                "needle",
                StringMacros::vectorToString(customCount.needleSubstrings, {'*'}),
                customCountParent);
            xmlOut.addTextElementToParent(
                "count", std::to_string(customCount.occurrences), customCountParent);
            xmlOut.addTextElementToParent(
                "action", customCount.action, customCountParent);
            xmlOut.addTextElementToParent("triggerOnCount",
                                          std::to_string(customCount.triggerOnCount),
                                          customCountParent);
            xmlOut.addTextElementToParent(
                "doLoop", std::to_string(customCount.doLoop), customCountParent);
            xmlOut.addTextElementToParent(
                "isArmed", std::to_string(customCount.isArmed), customCountParent);
        }  //end adding custom counts to response xml loop
 
        //add untriggered always last
        xercesc::DOMElement* customCountParent =
            xmlOut.addTextElementToData("customCount", "");
        xmlOut.addTextElementToParent("needle", "< Untriggered >", customCountParent);
        xmlOut.addTextElementToParent(
            "count", std::to_string(untriggeredCount), customCountParent);
        xmlOut.addTextElementToParent("action", "Count Only", customCountParent);
        xmlOut.addTextElementToParent("triggerOnCount", "1", customCountParent);
        xmlOut.addTextElementToParent("doLoop", "1", customCountParent);
 
    }  // end GetCustomCountsAndActions or AddCustomCountsAndAction
    else
    {
        __SUP_SS__ << "requestType Request, " << requestType
                   << ", not recognized by the Console Supervisor (was it intended for "
                      "another Supervisor?)."
                   << __E__;
        __SUP_SS_THROW__;
    }
}  // end request()
 
//==============================================================================
std::string ConsoleSupervisor::getStatusProgressDetail(void)
{
    //Console Supervisor status detatil format is:
    //  uptime, Err count, Warn count, Last Error msg, Last Warn msg
 
    //return uptime detail
    std::stringstream ss;
    ss << "Uptime: "
       << StringMacros::encodeURIComponent(StringMacros::getTimeDurationString(
              CorePropertySupervisorBase::getSupervisorUptime()));
 
    //return Err count, Warn count, Last Error msg, Last Warn msg, Last Info msg, Info count
 
    // size_t           errorCount_ = 0, warnCount_ = 0;
    // std::string  lastErrorMessage_, lastWarnMessage_;
    // time_t           lastErrorMessageTime_ = 0, lastWarnMessageTime_ = 0;
 
    ss << ", Errors: " << errorCount_;
    ss << ", Warns: " << warnCount_;
    ss << ", Last Error ("
       << (lastErrorMessageTime_ ? StringMacros::getTimestampString(lastErrorMessageTime_)
                                 : "0")
       << "): "
       << (lastErrorMessageTime_ ? StringMacros::encodeURIComponent(lastErrorMessage_)
                                 : "");
    ss << ", Last Warn ("
       << (lastWarnMessageTime_ ? StringMacros::getTimestampString(lastWarnMessageTime_)
                                : "0")
       << "): "
       << (lastWarnMessageTime_ ? StringMacros::encodeURIComponent(lastWarnMessage_)
                                : "");
    ss << ", Last Info ("
       << (lastInfoMessageTime_ ? StringMacros::getTimestampString(lastInfoMessageTime_)
                                : "0")
       << "): "
       << (lastInfoMessageTime_ ? StringMacros::encodeURIComponent(lastInfoMessage_)
                                : "");
    ss << ", Info #: " << infoCount_;
    ss << ", First Error ("
       << (firstErrorMessageTime_
               ? StringMacros::getTimestampString(firstErrorMessageTime_)
               : "0")
       << "): "
       << (firstErrorMessageTime_ ? StringMacros::encodeURIComponent(firstErrorMessage_)
                                  : "");
    ss << ", First Warn ("
       << (firstWarnMessageTime_ ? StringMacros::getTimestampString(firstWarnMessageTime_)
                                 : "0")
       << "): "
       << (firstWarnMessageTime_ ? StringMacros::encodeURIComponent(firstWarnMessage_)
                                 : "");
    ss << ", First Info ("
       << (firstInfoMessageTime_ ? StringMacros::getTimestampString(firstInfoMessageTime_)
                                 : "0")
       << "): "
       << (firstInfoMessageTime_ ? StringMacros::encodeURIComponent(firstInfoMessage_)
                                 : "");
 
    return ss.str();
}  // end getStatusProgressDetail()
 
//==============================================================================
void ConsoleSupervisor::insertMessageRefresh(HttpXmlDocument* xmlOut,
                                             const size_t     lastUpdateCount)
{
    //__SUP_COUT__ << __E__;
 
    if(messages_.size() == 0)
        return;
 
    // validate lastUpdateCount
    if(lastUpdateCount > messages_.back().getCount() && lastUpdateCount != (size_t)-1)
    {
        __SS__ << "Invalid lastUpdateCount: " << lastUpdateCount
               << " messagesArray size = " << messages_.back().getCount() << __E__;
        __SS_THROW__;
    }
 
    // lockout the messages array for the remainder of the scope
    // this guarantees the reading thread can safely access the messages
    std::lock_guard<std::mutex> lock(messageMutex_);
 
    xmlOut->addTextElementToData("last_update_count",
                                 std::to_string(messages_.back().getCount()));
 
    refreshParent_ = xmlOut->addTextElementToData("messages", "");
 
    bool        requestOutOfSync = false;
    std::string requestOutOfSyncMsg;
 
    size_t refreshReadPointer = 0;
    if(lastUpdateCount != (size_t)-1)
    {
        while(refreshReadPointer < messages_.size() &&
              messages_[refreshReadPointer].getCount() <= lastUpdateCount)
        {
            ++refreshReadPointer;
        }
    }
 
    if(refreshReadPointer >= messages_.size())
        return;
 
    // limit number of catch-up messages
    if(messages_.size() - refreshReadPointer > maxClientMessageRequest_)
    {
        // __SUP_COUT__ << "Only sending latest " << maxClientMessageRequest_ << "
        // messages!";
 
        // auto oldrrp        = refreshReadPointer;
        refreshReadPointer = messages_.size() - maxClientMessageRequest_;
 
        // __SS__ << "Skipping " << (refreshReadPointer - oldrrp)
        //        << " messages because the web console has fallen behind!" << __E__;
        // __COUT__ << ss.str();
        // ConsoleMessageStruct msg(CONSOLE_SPECIAL_WARNING + ss.str(), lastUpdateCount);
        // auto                 it = messages_.begin();
        // std::advance(it, refreshReadPointer + 1);
        // messages_.insert(it, msg);
    }
 
    //return first_update_count, so that older messages could be retrieved later if desired by user
    xmlOut->addTextElementToData(
        "earliest_update_count",
        std::to_string(messages_[refreshReadPointer].getCount()));
 
    std::string messagesJson = "[";
 
    // output oldest to new
    for(; refreshReadPointer < messages_.size(); ++refreshReadPointer)
    {
        auto msg = messages_[refreshReadPointer];
        if(msg.getCount() < lastUpdateCount)
        {
            if(!requestOutOfSync)  // record out of sync message once only
            {
                requestOutOfSync = true;
                __SS__ << "Request is out of sync! Message count should be more recent! "
                       << msg.getCount() << " < " << lastUpdateCount << __E__;
                requestOutOfSyncMsg = ss.str();
            }
            // assume these messages are new (due to a system restart)
            // continue;
        }
 
        // addMessageToResponse(xmlOut, msg);
        addMessageToResponse(messagesJson, msg);
        __COUTTV__(messagesJson.size());
 
    }  //end main message add loop
 
    messagesJson += "]";
 
    xmlOut->addTextElementToParent("message_json", messagesJson, refreshParent_);
 
    if(requestOutOfSync)  // if request was out of sync, show message
        __SUP_COUT__ << requestOutOfSyncMsg;
}  // end insertMessageRefresh()
 
//==============================================================================
void ConsoleSupervisor::prependHistoricMessages(HttpXmlDocument* xmlOut,
                                                const size_t earliestOnhandMessageCount)
{
    //__SUP_COUT__ << __E__;
 
    if(messages_.size() == 0)
        return;
 
    // validate earliestOnhandMessageCount
    if(earliestOnhandMessageCount >= messages_.back().getCount())
    {
        __SS__
            << "Invalid claim from user request of earliest onhand message sequence ID = "
            << earliestOnhandMessageCount
            << ". Latest existing sequence ID = " << messages_.back().getCount()
            << ". Was the Console Supervisor restarted?" << __E__;
        __SS_THROW__;
    }
 
    // lockout the messages array for the remainder of the scope
    // this guarantees the reading thread can safely access the messages
    std::lock_guard<std::mutex> lock(messageMutex_);
 
    refreshParent_ = xmlOut->addTextElementToData("messages", "");
 
    size_t refreshReadPointer = 0;
    size_t readCountStart     = earliestOnhandMessageCount - maxClientMessageRequest_;
    if(readCountStart >= messages_.back().getCount())  //then wrapped around, so set to 0
        readCountStart = 0;
 
    //find starting read pointer
    while(refreshReadPointer < messages_.size() &&
          messages_[refreshReadPointer].getCount() < readCountStart)
    {
        ++refreshReadPointer;
    }
 
    if(refreshReadPointer >= messages_.size())
        return;
 
    xmlOut->addTextElementToData("earliest_update_count",  //return new early onhand count
                                 std::to_string(readCountStart));
 
    std::string messagesJson = "[";
 
    //messages returned will be from readCountStart to earliestOnhandMessageCount-1
    // output oldest to new
    for(; refreshReadPointer < messages_.size(); ++refreshReadPointer)
    {
        auto msg = messages_[refreshReadPointer];
        if(messages_[refreshReadPointer].getCount() >= earliestOnhandMessageCount)
            break;  //found last message
 
        addMessageToResponse(messagesJson, msg);
 
    }  //end main message add loop
 
    messagesJson += "]";
 
    xmlOut->addTextElementToParent("message_json", messagesJson, refreshParent_);
 
}  // end prependHistoricMessages()
 
//==============================================================================
void ConsoleSupervisor::addMessageToResponse(HttpXmlDocument* xmlOut,
                                             ConsoleSupervisor::ConsoleMessageStruct& msg)
{
    // for all fields, give value
    for(auto& field : msg.fields)
    {
        if(field.first == ConsoleMessageStruct::FieldType::SOURCE)
            continue;  // skip, not userful
        if(field.first == ConsoleMessageStruct::FieldType::SOURCEID)
            continue;  // skip, not userful
        if(field.first == ConsoleMessageStruct::FieldType::SEQID)
            continue;  // skip, not userful
        if(field.first == ConsoleMessageStruct::FieldType::TIMESTAMP)  //use Time instead
            continue;  // skip, not userful
        if(field.first ==
           ConsoleMessageStruct::FieldType::LEVEL)  //use modified getLevel instead
            continue;                               // skip, not userful
 
        xmlOut->addTextElementToParent(
            "message_" + ConsoleMessageStruct::fieldNames.at(field.first),
            field.second,
            refreshParent_);
    }  //end msg field loop
 
    // give modified level also
    xmlOut->addTextElementToParent("message_Level", msg.getLevel(), refreshParent_);
 
    // give timestamp also
    xmlOut->addTextElementToParent("message_Time", msg.getTime(), refreshParent_);
 
    // give global count index also
    xmlOut->addTextElementToParent(
        "message_Count", std::to_string(msg.getCount()), refreshParent_);
 
    //give Custom count label also (i.e., which search string this message matches, or blank "" for no match)
    xmlOut->addTextElementToParent(
        "message_Custom",
        StringMacros::vectorToString(msg.getCustomTriggerMatch().needleSubstrings, {'*'}),
        refreshParent_);
 
}  // end addMessageToResponse()
 
//==============================================================================
void ConsoleSupervisor::addMessageToResponse(std::string& xmlValue,
                                             ConsoleSupervisor::ConsoleMessageStruct& msg)
{
    if(xmlValue.size() &&
       xmlValue[xmlValue.size() - 1] != '[')  //if not first entry, add comma
        xmlValue += ",";
 
    xmlValue += "{";
    // for all fields, give value
    for(auto& field : msg.fields)
    {
        if(field.first == ConsoleMessageStruct::FieldType::SOURCE)
            continue;  // skip, not useful
        if(field.first == ConsoleMessageStruct::FieldType::SOURCEID)
            continue;  // skip, not useful
        if(field.first == ConsoleMessageStruct::FieldType::SEQID)
            continue;                                                  // skip, not useful
        if(field.first == ConsoleMessageStruct::FieldType::TIMESTAMP)  //use Time instead
            continue;                                                  // skip, not useful
        if(field.first ==
           ConsoleMessageStruct::FieldType::LEVEL)  //use modified getLevel instead
            continue;                               // skip, not useful
 
        if(field.first ==
           ConsoleMessageStruct::FieldType::MSG)  //only need to escape message field
            xmlValue += "\"" + ConsoleMessageStruct::fieldNames.at(field.first) +
                        "\":\"" + StringMacros::escapeString(field.second) + "\",";
        else
            xmlValue += "\"" + ConsoleMessageStruct::fieldNames.at(field.first) +
                        "\":\"" + field.second + "\",";
 
        // xmlOut->addTextElementToParent(
        //     "message_" + ConsoleMessageStruct::fieldNames.at(field.first),
        //     field.second,
        //     refreshParent_);
    }  //end msg field loop
 
    // give modified level also
    xmlValue += "\"Level\":\"" + msg.getLevel() + "\",";
    // xmlOut->addTextElementToParent("message_Level", msg.getLevel(), refreshParent_);
 
    // give timestamp also
    xmlValue += "\"Time\":\"" + msg.getTime() + "\",";
    // xmlOut->addTextElementToParent("message_Time", msg.getTime(), refreshParent_);
 
    // give global count index also
    xmlValue += "\"Count\":\"" + std::to_string(msg.getCount()) + "\",";
    //xmlOut->addTextElementToParent("message_Count", std::to_string(msg.getCount()), refreshParent_);
 
    //give Custom count label also (i.e., which search string this message matches, or blank "" for no match)
    xmlValue += "\"Custom\":\"" +
                StringMacros::escapeString(StringMacros::vectorToString(
                    msg.getCustomTriggerMatch().needleSubstrings, {'*'})) +
                "\"";
    // xmlOut->addTextElementToParent(
    // "message_Custom",
    // StringMacros::vectorToString(msg.getCustomTriggerMatch().needleSubstrings, {'*'}),
    // refreshParent_);
 
    xmlValue += "}";
}  // end addMessageToResponse()